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Legal Terms and Conditions

Company Details

  •          Company name: JAN Y ALEX S.L
  •          Company number: B63286249
  •          Registered in the Market Registry of Barcelona Volume 35905 Page 56 Sheet B270659
  •          Registered office address: 443-445 Muntaner St., 1st floor
  •          Email address:

Return Policy

NKN.ES delivery will take between two and three working days. During sales it could take between three and five working days. 


Unfortunately, we don’t have delivery service to Canary Islands. If you want to inform yourself on what shops distribute our clothing items, please contact

Payment Methods

The methods of payment admitted for the orders are VISA / MASTERCARD credit and debit card.

Payments are processed under a secure platform that requires a verification code the card holder will receive by SMS.

In no case we won’t save nor use your bank account details.

Relevant Information

To place an order in this site, it is a requirement to read and accept the following Terms and Conditions described below. The use of our services as well as the purchase of our products implies that you have read and accept our Terms and Conditions of Use in this document.

It can be necessary to register providing reliable personal information and a password.

The user can change the log in password anytime if needed to proceed with the order. doesn’t assume any responsibility in case you provide your password to third parties.

All orders are subject to availability and acceptance by us for the following reasons: stock verification and product availability, payment method validation, invoice validation (if applicable) and compliance of the payment method selected. In some cases, it may require a verification via email.

The prices of the offered products in the Online Shop are only valid for orders placed on this website.

Unauthorized Use

We don’t authorize private individuals to use our products and visual content for professional sale. You can use our images in a responsible manner for personal use or promotion of the product, but in no circumstance to obtain a benefit as professional user.


You can’t declare intellectual or exclusive property of any of our products, modified or unmodified. All products are property of the content supplier. Unless otherwise specified, our products are provided without express or implied warranty.

Anti-fraud Verification

The purchase of the customer can be delayed for anti-fraud verification. It may also be suspended for a longer period of time for a more rigorous investigation in order to avoid fraudulent transactions.


This website ensures that the personal information that you provide has the necessary security. Registered data by the user won’t be shared to third parties unless it may be disclosed to comply with a court order or legal requirements.

Subscription to newsletter or promotional emails is voluntary and may be selected during registration.

JAN Y ALEX S.L reserves the right to change or modify these terms without notice.